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Q&A with Andrea Powers St-Aubin: Effectively Orchestrating Agency Operations & Strategy

At Constructive, our work has grown in both scope and complexity, with multi-disciplinary teams collaborating across strategy, branding, design, and technology to support mission-driven organizations. As our agency evolves, so does the importance of strategic leadership to guide not just projects, but people, culture, and long-term vision.

For years, Andrea has been at the center of this work. Her leadership has helped shape how we make decisions, helping us understand the bigger picture of running and working in an agency and the impact each decision has on the rest of the team. Now, she’s stepping into a new role as Managing Director to lead Constructive into its second act.

We sat down with Andrea to talk about her leadership philosophy, balancing structure and creativity, and what she’s most excited to build in this next chapter.

How would you describe your approach to leadership?

I’d like to think that my approach is based on a combination of transformational and practical leadership. My goal is to always help give the team the space to explore and become the best versions of themselves, but I recognize that in the here and now, structured processes help us achieve immediate, tangible goals. 

Constructive often works on complex, multi-disciplinary projects. What does it take to keep these moving forward smoothly?

I’ll tell you what—in an ideal situation—I think it takes. First, clarity. From the outset, we need a shared understanding of goals, scope, timelines, and decision-making. Second is communication. It must be clear and consistent, especially in a remote work environment. I am a firm believer that we should err on the side of overcommunication. Third is mutual respect and trust. When there’s mutual respect, space for input, and trust in each other’s expertise, projects flow a lot more smoothly.

What does a successful project look like to you?

The easy answer to this question is that a successful project is a project that is delivered on time, on budget, and according to quality standards. But I think success is more than meeting KPIs. I think success happens when the team is proud of the outcome, no matter how challenging it was to get there. We recently launched a website that was over on both time and budget, and I remember seeing a lot of frustration in the team and within myself because of this. But when the site went live and we all got to look at it, none of that really mattered. What mattered is that we did this really great thing for a really great cause.

What have you learned from managing through moments of uncertainty or change?

I’ve learned that the only certainty is change. And that it’s best to save the worrying for when there is something to worry about. More seriously, though, change comes with a lot of uncertainty, and this can be overwhelming for folks. So it’s important to not only acknowledge uncertainty, but to create space for honest conversation to help bring people through it. Change is as much emotional as it is operational, after all. And finally, adaptability is a muscle. The more we practice being responsive and resilient, the better we get at navigating change and uncertainty. 

How do you balance operational structure with the flexibility a creative agency needs?

Creating this balance is one of the most important parts of my role. For me, it starts with recognizing that structure and creativity aren’t opposites. When done well, structure actually enables creativity to thrive. I treat it like jazz music. You’ve got the baseline (process): steady, consistent, and repeatable, and the solos: creative expression within the baseline. Together, these form a sort of “controlled chaos.”

Looking ahead, what are you most excited about shaping at Constructive?

I’m most excited to build a culture based on trust and transparency. I’m also looking forward to celebrating all the wins with the team!

More about Andrea

Andrea Powers St-Aubin thrives on bringing clarity to complexity. As Managing Director at Constructive, she blends strategic insight with a human-centered approach to leadership, turning data into direction and structure into empowerment. With a background in Theological Studies and Ethics, Andrea has a natural curiosity about what drives people and organizations to do their best work. Over the past several years, she’s led finance, HR, and operations functions across creative and mission-driven companies, building systems that help teams thrive. At Constructive, Andrea champions transparency, collaboration, and continuous improvement, spearheading initiatives that strengthen both business performance and culture. She’s known for her calm precision, her passion for puzzles and problem-solving, and her commitment to making the day-to-day more meaningful and efficient for everyone.

Work with Constructive

For 25 years, Constructive has partnered with leading nonprofits and social impact organizations, combining the insights of a brand strategy consultancy with the creativity and technical expertise of a digital agency. Learn more about our mission, our work, and our thinking.

About the Author

Katie Szymanski

Katie Szymanski

Katie is a content marketer and social media strategist with a passion for building communities and amplifying the work of social impact organizations. Throughout her career, she has crafted compelling brand content across various sectors, including nonprofits, higher education, retail, the restaurant industry, and e-commerce. Katie is a graduate of the University of Michigan, where she received a BA in Communication & Media with a minor in Digital Studies. Outside of work, you’ll find Katie volunteering on Catchafire, wandering around with her camera, experimenting with new recipes in the kitchen, or adding to her towering “to be read” pile of books.

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