Yale’s top priority was a new website. However, leadership understood that if they were to position themselves for greater long-term success, now was the time to take a strategic look at their brand. We added a brand strategy phase to our digital work, conducting interviews, research, and workshops to help us articulate YPCCC’s mission and methods, audiences, differentiators, and more. After distilling observations and insights into strategic positioning, we used our findings foundation to inform digital strategy, design, and development.