To get a better sense of Blue Meridian’s organizational strategy, aspirations, and priorities, we started with staff surveys, interviews, and collaborative workshops. With a clear picture of Blue Meridian‘s needs and goals, we increased our focus to website users, mapping primary and secondary audiences and identifying their key goals. A review of peer and related websites then helped put these insights into a broader context, resulting in a strategic brief that would serve as the foundation for creative and technical execution.